The short version. GamePanda is an iPhone app for tracking the games you own. Most of it is free; GamePanda+ is an optional subscription billed by Apple, which you can cancel any time in your App Store settings. You’re an EU consumer, so you keep every protection Belgian and EU law gives you — nothing here takes those away.
1. Who you are contracting with
GamePanda is operated by Aleksey Zelenskiy in Belgium. Contact: legal@gamepanda.app.
GamePanda is pre-launch and not yet trading. The details Belgian and EU law require of a trader — a registered address, an enterprise number, a VAT number — will be published here before GamePanda+ goes on sale.
By using gamepanda.app or the GamePanda app you accept these terms. If you don’t accept them, please don’t use the service.
2. What GamePanda does
GamePanda brings the games you own — across PlayStation, Xbox, Steam, subscriptions, discs and cartridges — into one library; tracks trophies and achievements; turns platinums and 100% completions into collectible cards; and adds details like completion estimates, language support and price history.
GamePanda is an independent app. It is not affiliated with, endorsed or sponsored by Sony Interactive Entertainment, Microsoft, Valve or Nintendo.
3. Eligibility and your account
- You must be at least 16, or the age of digital consent in your country, and able to enter a contract.
- You can sign in with Apple, Google, or an email address and password. Keep your details accurate and your credentials secure.
- One account per person. You are responsible for activity under your account.
- You can delete your account at any time in Settings → Account → Delete Account.
An account is optional for much of the app: you can build and use a library without connecting anything.
4. GamePanda+ subscription
GamePanda+ is an optional auto-renewing subscription unlocking additional features, including connecting more than one account on the same platform.
- Price and period are shown in the app before you confirm, in your local currency including applicable VAT.
- Billing is by Apple. Apple is the merchant of record; payment is charged to your Apple Account.
- It renews automatically at the end of each period unless cancelled at least 24 hours before the period ends. Your Apple Account is charged for renewal within 24 hours of the period ending.
- Cancel any time in Settings → [your name] → Subscriptions on your iPhone. Cancelling stops the next renewal; you keep access until the end of the paid period.
- Price changes are notified in advance and, where the law requires, take effect only with your consent.
We will not move existing free functionality behind the subscription without notifying you first.
Your right of withdrawal
As an EU consumer you normally have 14 days to withdraw from a distance contract. For digital content supplied immediately, that right ends once supply has begun with your express prior consent and acknowledgement that you thereby lose it — which is what you give when you start a subscription that unlocks features straight away.
This does not affect your statutory rights if the service is faulty or not as described. Refunds for App Store purchases are handled by Apple — request one at reportaproblem.apple.com. If Apple declines and you believe you have a legal right to a refund from us, write to legal@gamepanda.app and we will deal with it.
5. Acceptable use
Please don’t:
- resell, scrape or redistribute data obtained through GamePanda
- reverse-engineer the app or reach our backend outside its intended interfaces
- circumvent rate limits, attestation or other anti-abuse measures
- falsify trophy or achievement data, or forge trophy cards
- use the service unlawfully, or in a way that puts your platform accounts in breach of their own terms
6. Connecting platform accounts
You authorise each platform connection yourself, and you can disconnect at any time. We access only what you authorise, and we act on your behalf when we do.
Those platforms are outside our control. If one changes, restricts or withdraws access, parts of GamePanda may stop working with it. We will say so plainly when it happens.
7. Your content, our content
Trophy cards, exports and shares generated from your own library are yours — post and use them anywhere. We claim no ownership and will not use them in marketing without asking you first.
You keep your library, notes and tracking data. We keep GamePanda itself: the app, backend, brand, design and code.
8. Third-party data
Game metadata and cover art come from IGDB; completion estimates from HowLongToBeat; additional artwork from SteamGridDB. That material belongs to its providers and the underlying rights holders, is used under their terms, and we do not guarantee its accuracy.
Game titles, cover art and trophy artwork belong to their respective publishers. “PlayStation” is a trademark of Sony Interactive Entertainment; “Xbox” of Microsoft; “Steam” of Valve; “Nintendo” of Nintendo.
9. What we promise, and what we don’t
We will provide GamePanda with reasonable care and skill, and — as EU law requires for digital content — in conformity with what these terms describe. If it isn’t, you are entitled to have it brought into conformity, or to a proportionate price reduction or refund, under Directive (EU) 2019/770 as implemented in Belgian law.
Beyond that, GamePanda is provided as it is. We do not guarantee price accuracy, complete trophy sync, or uninterrupted availability, and we cannot guarantee third-party platforms will keep working.
10. Liability
Nothing here excludes liability for death or personal injury caused by our negligence, for fraud, or anything else that cannot lawfully be excluded — including your mandatory rights as a consumer.
Subject to that, our total liability arising from the service is limited to the greater of €100 or the amount you paid us in the 12 months before the claim. We are not liable for indirect or consequential loss, or for data held by third-party platforms.
11. Suspension and termination
You may stop using GamePanda and delete your account at any time. We may suspend or end access if these terms are seriously or repeatedly breached; except where impossible, we will warn you first and give you a chance to put it right. If we end your access without cause while you hold a paid subscription, we refund the unused part.
12. Changes to these terms
We may update these terms as GamePanda changes. Material changes are announced here and, for account holders and wishlist subscribers, by email at least 30 days before they take effect. If you don’t accept a change, you may stop using the service and cancel any subscription.
13. Law and disputes
These terms are governed by Belgian law. If you are a consumer, you also keep the mandatory protections of the country where you live, and you may bring proceedings in your own courts.
Please write to legal@gamepanda.app first — most things are settled that way. If we can’t resolve it, you may contact the Belgian Consumer Mediation Service (Consumentenombudsdienst / Service de Médiation pour le Consommateur), North Gate II, Koning Albert II-laan 8 bus 1, 1000 Brussels — consumentenombudsdienst.be.
14. Contact
- Legal notices and these terms — legal@gamepanda.app
- Help with the app — support@gamepanda.app
- Privacy requests — privacy@gamepanda.app
- Anything else — hello@gamepanda.app